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Hotel Ambassadors

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Created to promote shows, events and attractions to visitors and tourists staying in London’s luxury hotels, our Ambassadors operate via an established network of hotel concierges.

Over several years, Impact has established meaningful relationships with concierges working in London’s 4- and 5-star hotels.

We offer two different routes, each reaching 50 carefully selected hotels. Route 1 covers Soho, Covent Garden and Marylebone; Route 2 targets Kensington, Chelsea, Knightsbridge and Mayfair.

Our experienced Hotel Ambassadors, who are fully briefed about the events they are promoting, visit each hotel in person to deliver a personalised concierge pack. The pack includes leaflets from up to four organisations and a bespoke factsheet containing information about ticket availability, location and access.

The concierges use this information to provide a free information service to their guests, who are visitors and tourists with high disposable income, looking for things to do during their stay in the capital.

“Concierges give our ambassadors their full attention and are delighted to have an in-depth visit, keeping their knowledge fresh. They find the factsheets easy to digest and are always happy to discuss how best to promote shows and attractions to their guests. Concierges are grateful for the unique service we provide and are keen to continue this invaluable relationship, so that they can provide up-to-date information to their guests”
Liz Bright, Hotel Ambassador